FAQ

SHIPPING WITHIN NEW ZEALAND

Tracked Shipping -

Standard Size $10.00

Oversized $20.00

Please allow 10 working days from the date of purchase for your order to arrive

Our courier company for shipping within New Zealand is Fastway Couriers. Once your item has been packaged and collected your tracking number will be sent out to your email address provided at the checkout

Packages cannot be sent to a P O BOX so please use a physical address at the checkout 

 

SHIPPING TO AUSTRALIA 

Standard Size Tracked Shipping $30.00

For all shipping to Australia we use NZ Post. All orders sent to Australia can take up to 20 working days to be delivered. Once your order has been sent your tracking number will be sent out to your email address provided at the checkout

If there is an item you would like that isn't within the 'standard size' we can most definitely get a shipping quote for you - please contact us with your location for delivery and the item you wish to purchase - hello@bohemehome.co.nz

 

WORLDWIDE SHIPPING 

If you live outside of New Zealand/Australia and wish to purchase a product from us please email hello@bohemehome.co.nz with details of your delivery location and we will provide you with a shipping quote

 

PICK UP 

Pick up is available and can be selected at the checkout. We are located in Mount Maunganui, New Zealand

Please contact us once you have made your purchase to arrange a time to collect - hello@bohemehome.co.nz

Please make sure if you have chosen pick up as the shipping option you are able to collect your goods within five working days of the purchase

 

SHIPPING QUOTE

For all large and heavy items including our bassinets we are happy to get a shipping quote for you - just email us at hello@bohemehome.co.nz with your delivery location and the item you wish to purchase and we will endeavour to get the best shipping price possible

  

PRE ORDERS 

We will open pre orders a two months prior to our next shipment delivery date and you will be able to purchase these sold out items through our website. The delivery Month for the shipment will be stated in the product information section. If there is something you would like to order that you cannot see online please contact us - hello@bohemehome.co.nz

Pre orders must be paid for in full via our website. Once your order is placed we will keep you updated on delivery information and anything else regarding the pre orders via the email address you provide us at the checkout

 

RETURNS 

Please get in touch regarding ALL returns - hello@bohemehome.co.nz

Please hold on to your original online receipt as proof of purchase as we will need this to process any returns or refunds