FAQ

SHIPPING WITHIN NEW ZEALAND

Tracked Shipping -

Standard Size $10.00

Oversized $20.00

Heavy Goods $50.00

Our standard delivery times are 1-3 working days and our courier company within New Zealand is Fastway Couriers. Once your item has been packaged and collected by them your tracking number will be sent out to your email address. 

Packages cannot be sent to a P O BOX so please use a physical address at the checkout. 

 

SHIPPING TO AUSTRALIA 

Standard Size Tracked Shipping $30.00

All orders sent to Australia can take up to 20 working days to be delivered. Once your order has been packaged and sent we will email you a tracking number. 

If there is an item you would like that isn't within the 'standard size' we can most definitely get a shipping quote for you - please contact us with your location for delivery and the item you wish to purchase - hello@bohemehome.co.nz

 

WORLDWIDE SHIPPING 

If you live outside of New Zealand/Australia and wish to purchase a product from us please email hello@bohemehome.co.nz with details of your delivery location and we will provide you with a shipping quote

 

PICK UP 

Pick up is available and can be selected at the checkout. We are located in the Bay of Plenty, New Zealand. Please contact us once you have made your purchase to arrange a time to collect - hello@bohemehome.co.nz

Please make sure if you have chosen pick up as the shipping option you are able to collect your goods within 7 days of the purchase. 

 

SHIPPING QUOTE

For all large items including our bassinets we are happy to get a shipping quote for you - just email us at hello@bohemehome.co.nz with your location and the item you wish to purchase and we will endeavour to get the best shipping price possible.

  

PRE ORDERS 

We will open pre orders a few months prior to our next shipment and you can purchase the sold out items online. The delivery for the shipment will be stated in the product information section. If there is something you would like to order that you cannot see online please contact us - hello@bohemehome.co.nz

 

RETURNS 

Please get in touch regarding any returns - hello@bohemehome.co.nz

Please hold on to your original online receipt as proof of purchase.